Recent Why SERVPRO Posts

We Can Help You!

4/21/2022 (Permalink)

American, POWMIA, SERVPRO, USMC flags in wind We are proudly veteran owned and operated.

Is this your first experience with a loss?

Choose the team that will fight for you!! Our team is dedicated to helping our customers to the best of our ability. We want to get you back to better than before the disaster happened. 

Most of our customers are experiencing a loss for the first time and it can be a very scary situation. 

Not having the knowledge or understanding of something is not fun and can be very confusing. 

This is why we are all trained in the restoration industry so we can help you every step of the way. 

It's very important to us that we make you understand our process and order of operation and feel most comfortable with it.

We have employees that work around the clock to answer any questions that you might have. 

It's great working for a team who not only provides great service but actually cares for their customers. 

We never hope you have a disaster but when you do, call the team that you can TRUST. It's always nice to have someone on your side.

Always here to help, SERVPRO of North Vista/San Marcos. (760)758-3454

Individually Owned and Operated.

4/21/2022 (Permalink)

SERVPRO dump truck in office parking lot We have our own trucks, equipment, and expertise to get your home back in working condition.

Every SERVPRO is individually owned and operated. 

All of our hard work has shined through each and every job throughout the 25+ years.

Every single employee we have works their hardest. We have great people in our leadership roles to help guide us all along the way. 

It's not easy running a business with so many employees but our owners knowledge and compassion for our employees and customers really provides a solid foundation to work off of. 

We learn and grow together as a team every day along the way.

SERVPRO is a wonderful company to work for and it's amazing to see how far Joe, Juan and Steve have been able to take our business. Every year we reach a new level of accomplishment and exceed expectations of our customers because that's the most important thing to us, a happy customer. 

SERVPRO of North Vista/ San Marcos (760)758-3454

Safety Comes First

3/28/2022 (Permalink)

Employee wearing PPE PPE is required for all of our employees.

Safety always comes first at SERVPRO. A job can only be done correctly if you are prepared for it correctly.

Having the proper PPE (Personal Protective Equipment) is important and always the first step in every job. Working in the restoration industry has potential for injury so it's important to be prepared at all times and protect yourselves in every way possible!

Allen has his PPE on for this mold loss. If there is mold present when cutting into the drywall, the spores can travel and even be inhaled. No one wants to inhale anything other than oxygen so our employees are required to wear masks & protective eye wear. Even if no mold is present, a mask is important to keep from inhaling debris that floats around and can cause irritation to eyes, nose, throat and etc.

We care about our employees and customers health so we always make sure everyone has the proper PPE on for each and every job.

SERVPRO of North Vista/San Marcos (760)758-3454

Our SERVPRO Family

3/28/2022 (Permalink)

Wall of employee photos We have a strong sense of comradery at SERVPRO


Our team is full of honest people who take pride in their work. Behind every group of hard workers are inspiring leaders.

At SERVPRO of North Vista/ San Marcos we are lucky to have not only one but three great leaders. They have molded all of us into the helpful and encouraging team we have become. Every part of our office plays a key role in our success. From the second a customer calls our office, they are greeted by a person who understands the stress they are going through. Our team takes note of everything our customers have to say because the small details are important to running a smooth operation. Our project managers are incredibly detailed in their explanations of procedures and walk every homeowner through the process giving specific information to help ease the stress. 

We care deeply for our customers and it reflects in our positive reviews we receive from them.

Check out our Yelp in the link below!

SERVPRO of N. Vista/ San Marcos Yelp

Owners of SERVPRO of North Vista/ San Marcos

3/10/2022 (Permalink)

Three owners dressed in green uniform Joe, Juan, and Steve


Our owners Joe, Juan and Steve first opened the doors to SERVPRO of North Vista/ San Marcos in 2003. 

  • In 2017 our owners decided to grow our team and purchased SERVPRO of Escondido. 
  • Over a year later in 2018 they became the new owners to SERVPRO of Carlsbad. 
  • In 2020 our team expanded again and purchased SERVPRO of NE San Diego county.

We are the largest franchise in North County San Diego!

Our owners are dedicated to helping our customers receive the best service we can offer. With each of them bringing honesty, integrity, respect and knowledge to the table, they make a great team.

They are experts in the restoration industry with 28+ years of experience behind them. 

Joe and Steve's distinguished military background set high standards for our employees. All of us at SERVPRO of North Vista/San Marcos strive to take care of our customers to the best of our ability. 

From all of us at SERVPRO, we thank you for trusting us to take care of you and your customers and we aspire to exceed your expectations. I hope this gives you insight into our SERVPRO and the camaraderie we have for each other because we really are more than coworkers, we are family.

Why Our Team Is The Right Choice For You.

12/4/2021 (Permalink)

SERVPRO franchises listed Our four franchises can help with any size disaster.

-- We have four SERVPROs built into one, giving us more resources and personnel to get the job done and achieve the top-notch results we have strived for since the beginning.

-- We are the largest SERVPRO of San Diego County, meaning no job is too big for us to handle.

-- We have enough personnel for any emergency situation, and our strong belief in employee retention means well only send the most qualified, experienced people to the job.

-- SERVPRO is the preferred vendor for 75 percent of insurance companies in the country.

-- SERVPRO has been named one of the best contractors nationwide by USAA every year for the last decade

-- If SERVPRO ever needs assistance, we already have a list of qualified subcontractors ready for any situation

-- SERVPRO has all of the proper insurances and licenses, making us a legit business you can trust

-- SERVPRO is always the first and fastest on the scene, and well take care of all your needs from start to finish. Were well-versed in everything we do, and we believe in top quality.

SERVPRO of N. Vista/ San Marcos (760)758-3454

Our 2021 Team of Leaders

11/29/2021 (Permalink)

SERVPRO team photo with masks. SERVPRO team 2021

The mission started in 1991, when Joe and Steve sat down for lunch in Camp Pendleton. Both were serving in the U.S. Marines Corps, and they began discussing what they'd do when their service was over. Eventually, they broached the possibility of starting a business together.

In July of that year, they created G.I. Joe Carpet Cleaning, the humble beginnings of a decades-long partnership. Because of their other duties, they could only work at nights and on their days off.

Joe retired from the Marines in 1995, giving him more time to dedicate to the growing business. In 1998, his son, Juan, was old enough to join, and that year, they re-branded the company as G.I. Joe Restoration.

Five years later, Joe and Juan bought their first franchise, SERVPRO of N. Vista/San Marcos. In 2005, Steve retired from the Marines, allowing him to join Joe and Juan as three owners of SERVPRO.

In 2018 the three bought SERVPRO of Escondido, then continued on to purchase SERVPRO of Carlsbad in 2019, followed by the acquisition of SERVPRO of NE San Diego County in 2020.

Today, SERVPRO employs nearly 75 people from four locations across southern California, with a headquarters in San Marcos. Though we've grown much since that lunch conversation in 1991, our mission remains the same: To be the best restoration company there is.

COVID-19 Preventative Sanitizing

6/19/2020 (Permalink)

Digital emblem of Certified: SERVPRO Cleaned sticker in window. This business has been sanitized by SERVPRO.

As San Diego gets back to business, we all have a new sense of what it means to be clean. At SERVPRO, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal.

We’re doing just that with Certified: SERVPRO Cleaned. Our new defensive pathogen cleaning program that goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather. So how does it work?

It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community. So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

For more information please contact your local SERVPRO SERVPRO of N. Vista/ San Marcos, SERVPRO of Escondido, SERVPRO of Carlsbad & SERVPRO of NE San Diego County Available 24/7 including holidays - 760-520-1565