Fires Travel FAST!

8/9/2022 (Permalink)

Fire Damage? Call SERVPRO today 760-758-3454 Most homes fires begin in the kitchen, never leave an open flame unattended.

SERVPRO of N. Vista/ San Marcos are professional when it comes to fire, smoke and soot cleanup.

There are three main categories of cleaning that we focus on.

Structural Cleaning- After a fire or smoke damage, the ceilings, walls, carpeting and floors need a thorough cleaning. Although you can't always see the smoke damage, you can definitely smell it. We have special smoke sponges that can show you extent of the smoke damage on your walls, ceiling, etc. We have specific equipment and cleaning products to clean and protect all the different surfaces in your home. Depending on the extent of the soot damage, we are able to reduce costs by cleaning and restoring walls instead of repainting or refinishing.

Contents Cleaning- Every single content item in the affected area will be individually cleaned and deodorized by our professionals. This includes rugs, furniture, curtains, upholstery, little items found on or around the furniture. Everything. Our professionals inspect each structure to determine the best means of cleaning. We will also provide a list of items that are to be "claimed". 

Deodorization- We provide specialized services that rid the place of business of offensive odors left by smoke damage. We do not cover up odors with fragrances. We find the source of the odor and eliminate it.

Do you have fire or smoke damage in your home? Call SERVPRO of N. Vista/ San Marcos today at (760)758-3454

Fire Damage Tips!

8/2/2022 (Permalink)

Fires can spark and spread quickly. Avoid this by taking these tips into account.

FIRE DAMAGE TIPS FOR INSURED:

• Limit movement in the home to prevent any more damage.
• Place dry, colorfast towels or old linens on carpeted areas to prevent more soiling.
• If the electricity is off, empty the fridge and freezer and keep doors open.
• Wipe off soot from chrome in the kitchen and bathroom faucets and appliances then coat with a layer of lubricant.
• Do not attempt to wash walls or painted areas before contacting SERVPRO. 
• Do not attempt to shampoo carpet or furniture without contacting SERVPRO.
• Do not attempt to clean any electrical appliances that may have been close to fire or water without consulting a repair service first.

Key Questions to Ask Insured

• Home phone? Business phone?
• Date and time loss occurred?
• Is water damage present?
• What was the source of the fire?
• Has the source been repaired recently?
• What is the extent of the damage?
• What areas have been affected?
• How bad is the odor?
• Does the area need deodorizing?
• Is a board-up required?
• Are water and electricity available?
• Are there any personal injuries? 

Call SERVPRO of N. Vista/ San Marcos To Help You! (760)758-3454

San Diego Fire Cleanup.

8/2/2022 (Permalink)

Fire flames spread fast. Homes like this experience fire and water damage after the flames are gone. Do not leave open flames unattended.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke & Soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Our fire damage restoration services:

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –  (760)-758-3454

Restoring Over Replacing is Cost Efficient.

8/2/2022 (Permalink)

Restoring over replacing can save you money!

SERVPROS emergency services of mitigation help reduce additional property damages. We use specialized test equipment to find hidden water. Restoring verses replacing contents saves a lot of money. SERVPRO uses advanced drying techniques to monitor and make sure your property is dried properly. 

Mitigation requires fast action. The quicker we arrive on-site to perform our services, the better the result will be including lower claim costs.

SERVPRO uses the proper equipment to reduce claims loss expenses. Every second matters in an emergency and we have the correct technology and equipment to perform. SERVPRO of N. Vista/ San Marcos will always answer your call with fast response, proper equipment and trained, professional staff. The most vital component to reducing costs is a timely mitigation but also that the people hired to do the job have a complete understanding of how to dry a structures property effectively.

SERVPRO of N. Vista/ San Marcos is here to help! (760)758-3454

Never Leave a Flame Unattended.

7/18/2022 (Permalink)

Grease fires are scary.

Who knew cooking in your kitchen could turn into this? This tenant in Escondido was planning to have a peaceful dinner at the rental property before this situation occurred. It's important to always be prepared for the worst in the event that this happens. It can happen to anyone but there are ways you can be more prepared for it. Always keep clutter out of the kitchen. Wipe down all surfaces in the kitchen including floors and walls so there are no flammable spills or layers of film for the fire to catch onto easily. Keep baking soda in reach of the stove top to throw on any open flames. Baking soda cuts off the oxygen supply to a fire similar to a fire extinguisher. In the case the fire is not tameable immediately call your local fire department and evacuate the premises. Always use caution when cooking and if you do experience a disaster like this, SERVPRO of N. Vista/ San Marcos will be there to clean it up for you. (760)758-3454

Prepared for ANY Size Job.

7/18/2022 (Permalink)

Our warehouse has enough equipment for multiple jobs of any size.

It is very important to use the proper equipment in a dry-out. 

Detection Equipment:

• Moisture Sensors- used to detect moisture in carpets, baseboards, and walls.
• Moisture Meters-used to determine the actual moisture content of various materials. The moisture 
• Thermohydrometers- measures both temperature and relative humidity. After getting these two readings we can calculate specific humidity, dew point and vapor pressure.

Extraction Equipment:

• Extractors-used in cleaning carpets and upholstery and in removing water from floors following a water damage. Extractors can be truck-mounted or portable. 

Air Moving Equipment:

• Air Movers- used in water damage restoration to enhance evaporation at the surface level, reducing drying time. This moisture is eliminated using the dehumidification equipment. 

Dehumidification Equipment:

• Dehumidifiers- By extracting water vapor from the air dehumidifiers lower the humidity. They pull the moist, humid air in and discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. 

SERVPRO of North Vista/ San Marcos has the proper equipment to restore your property! (760)758-3454

Experts in Water Damage Restoration!

7/18/2022 (Permalink)

As you can see, our location can handle any size job.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of N. Vista/ San Marcos (760)758-3454

Always On Time

7/12/2022 (Permalink)

Our team is available 24/7, 365 days a year!

SERVPRO is a commercial property management professional. We provide excellent services every day at every job.  Getting to an emergency in a timely matter to start mitigation is crucial to keep damage minimal. The longer the water has to sit, the more damage that will occur and there is potential for mold growth. Rapid response enables you to get back to your business operations as quickly as possible.

Our 24 hour emergency services make situations less stressful for you. Emergencies never happen at a "good time", that's why we are committed to offering our services 24/7. When the emergency hits, let us take care of the stress. We will respond within one hour and start our water mitigation services within four hours. We will follow up with a detailed explanation of the step by step process. Professional cleaning and restoration will begin. After the job is finished we will do a final walk-through to ensure you are satisfied with the work we provided. Our customer satisfaction is very important to us and we take pride in the work that we provide. 

SERVPRO of North Vista/San Marcos (760)758-3454

Flooding Tips!

7/12/2022 (Permalink)

There is no flood too large for us to handle!

Water damage can occur with no warning. Protect your home from a flood in every way you can:

1. Protect wells from taking safety improvement suggestions from a licensed contractor.
2. Make sure your yard slopes away from your home to direct water away from it.
3. Have a plumber install an exterior sewer backflow valve.
4. Anchor fuel tanks.
5. Have an electrician raise switches, sockets, circuit breakers, and wiring at least 12 inches above expected flood levels.

For winter(areas that experience snow):

1. Rain can make snow melt quickly.
2. Remove snow piled against home.
3. Seal any cracks or gaps in foundation.
4. Safely remove snow from roofs.
5. Clear drains and gutters of debris and assure snow melts away from home.

Use these tips to keep the unwanted water outside your home where it belongs!

SERVPRO of North Vista/ San Marcos 760-758-3454

Our 1-4-8 Rule

6/7/2022 (Permalink)

There is no job that is too "large" for us to handle.

1-4-8

One hour

Within an hour of being notified of a loss, a SERVPRO of N. Vista/ San Marcos professional will be on-site to start our mitigation services. The best thing you can do to limit damage is a quick response.

Explanation

Our highly trained staff will walk you through the job process step-by-step. We will tell you exactly what to expect from us and how everything will turn out.

Eight hours

Within eight hours of being on-site, there will be a verbal briefing of the scope and will be communicated to the adjuster or property manager.

Cleaning & Restoring

SERVPRO of N. Vista/ San Marcos will work efficiently and neatly to help you regain control of your  property when a disaster has taken place. We use our professional restoration techniques to ensure your property is taken care of correctly the first time. 

Final Walk-Through

After the work is completed we will do a final walk-through with you to ensure complete satisfaction.

Contents Team Prepared for Large Loss Jobs

6/7/2022 (Permalink)

Trust the team wearing green!

Our SERVPRO professionals help you in your property's water damage needs. Our project manager will arrive on-site within four hours of being notified of your disaster. Our technicians provide excellent communication of the property assessment before we begin any restoration services. We follow strict guidelines, knowledge, and training. We use state of the art industrial equipment to examine the damages done. Our restoration services include moisture detection, water extraction, dehumidification and contents inventory. Consistent communication and professional restoration techniques are what we provide for you. We leave our customers satisfied and they always say "I hope I never experience a flood again but if I do, I will definitely be calling you."

SERVPRO of N. Vista/ San Marcos is available to you 24 hours a day, 365 days a year. Call us at (760)758-3454

We Can Help You!

4/21/2022 (Permalink)

We are proudly veteran owned and operated.

Is this your first experience with a loss?

Choose the team that will fight for you!! Our team is dedicated to helping our customers to the best of our ability. We want to get you back to better than before the disaster happened. 

Most of our customers are experiencing a loss for the first time and it can be a very scary situation. 

Not having the knowledge or understanding of something is not fun and can be very confusing. 

This is why we are all trained in the restoration industry so we can help you every step of the way. 

It's very important to us that we make you understand our process and order of operation and feel most comfortable with it.

We have employees that work around the clock to answer any questions that you might have. 

It's great working for a team who not only provides great service but actually cares for their customers. 

We never hope you have a disaster but when you do, call the team that you can TRUST. It's always nice to have someone on your side.

Always here to help, SERVPRO of North Vista/San Marcos. (760)758-3454

Individually Owned and Operated.

4/21/2022 (Permalink)

We have our own trucks, equipment, and expertise to get your home back in working condition.

Every SERVPRO is individually owned and operated. 

All of our hard work has shined through each and every job throughout the 25+ years.

Every single employee we have works their hardest. We have great people in our leadership roles to help guide us all along the way. 

It's not easy running a business with so many employees but our owners knowledge and compassion for our employees and customers really provides a solid foundation to work off of. 

We learn and grow together as a team every day along the way.

SERVPRO is a wonderful company to work for and it's amazing to see how far Joe, Juan and Steve have been able to take our business. Every year we reach a new level of accomplishment and exceed expectations of our customers because that's the most important thing to us, a happy customer. 

SERVPRO of North Vista/ San Marcos (760)758-3454

Safety Comes First

3/28/2022 (Permalink)

PPE is required for all of our employees.

Safety always comes first at SERVPRO. A job can only be done correctly if you are prepared for it correctly.

Having the proper PPE (Personal Protective Equipment) is important and always the first step in every job. Working in the restoration industry has potential for injury so it's important to be prepared at all times and protect yourselves in every way possible!

Allen has his PPE on for this mold loss. If there is mold present when cutting into the drywall, the spores can travel and even be inhaled. No one wants to inhale anything other than oxygen so our employees are required to wear masks & protective eye wear. Even if no mold is present, a mask is important to keep from inhaling debris that floats around and can cause irritation to eyes, nose, throat and etc.

We care about our employees and customers health so we always make sure everyone has the proper PPE on for each and every job.

SERVPRO of North Vista/San Marcos (760)758-3454

Our SERVPRO Family

3/28/2022 (Permalink)

We have a strong sense of comradery at SERVPRO

WHO WE ARE.

Our team is full of honest people who take pride in their work. Behind every group of hard workers are inspiring leaders.

At SERVPRO of North Vista/ San Marcos we are lucky to have not only one but three great leaders. They have molded all of us into the helpful and encouraging team we have become. Every part of our office plays a key role in our success. From the second a customer calls our office, they are greeted by a person who understands the stress they are going through. Our team takes note of everything our customers have to say because the small details are important to running a smooth operation. Our project managers are incredibly detailed in their explanations of procedures and walk every homeowner through the process giving specific information to help ease the stress. 

We care deeply for our customers and it reflects in our positive reviews we receive from them.

Check out our Yelp in the link below!

SERVPRO of N. Vista/ San Marcos Yelp

Owners of SERVPRO of North Vista/ San Marcos

3/10/2022 (Permalink)

Joe, Juan, and Steve

MEET OUR OWNERS!

Our owners Joe, Juan and Steve first opened the doors to SERVPRO of North Vista/ San Marcos in 2003. 

• In 2017 our owners decided to grow our team and purchased SERVPRO of Escondido. 
• Over a year later in 2018 they became the new owners to SERVPRO of Carlsbad. 
• In 2020 our team expanded again and purchased SERVPRO of NE San Diego county.

We are the largest franchise in North County San Diego!

Our owners are dedicated to helping our customers receive the best service we can offer. With each of them bringing honesty, integrity, respect and knowledge to the table, they make a great team.

They are experts in the restoration industry with 28+ years of experience behind them. 

Joe and Steve's distinguished military background set high standards for our employees. All of us at SERVPRO of North Vista/San Marcos strive to take care of our customers to the best of our ability. 

From all of us at SERVPRO, we thank you for trusting us to take care of you and your customers and we aspire to exceed your expectations. I hope this gives you insight into our SERVPRO and the camaraderie we have for each other because we really are more than coworkers, we are family.

Flooding Tips for Homeowners

1/4/2022 (Permalink)

Veteran Owned & Operated.

Homeowner tips for water damage:

• Identify the source of the leak and fix it, if you can. You may need to call a plumber at this stage.
• Turn the water off if it is a leak or broken pipe.
• Cover windows and areas of the roof if water is leaking through them.
• Move items to a drier area.
• Place wooden blocks under furniture to protect from wet carpeting.
• Place all damaged items off to the side that you want to replace-for claim purposes.
• Do not use electrical appliances when standing on wet flooring.
• Make a list of the repairs needed and take photos of the damage.

SERVPRO of N. Vista/San Marcos is available to you 24/7, 365 days a year. We are experts in mitigation! Call us as soon as the water hits so we can assure the least amount of damage is done. Call now at (760)758-3454

Stormy in California

1/4/2022 (Permalink)

We have all the proper equipment needed to get your property back in order.

Southern California is not known for rainy weather but when it does rain for the few days out of the year, it comes in heavy! We are blessed to live in a beautiful place where the sun is always shining but because of that we do not really prepare ourselves and our properties for the potential damage that a rainstorm can bring. Storms show us the faulty roof tiles, and potential bad workmanship of the home in general. Sadly the only way to know these faults exist is for a rain water leak to show you. As long as SERVPRO of Escondido gets out there as soon as possible to address the issue early on, there will be less damage to the home and be able to get the home back to working condition quickly. 

If you have a leak or water damage in your home or business, call us today for an inspection! (760)758-3454

Rain in San Diego

1/4/2022 (Permalink)

Our trucks are always packed and ready to go for any size job.

Here at SERVPRO of N.Vista/San Marcos we are not strangers to the damage that can be caused by rain. Here's our recommendation for preventing what could become a huge headache because of rain. Have your roof inspected once a year!!

Far more can happen and go wrong then a couple of ugly water stains on your ceiling. If you don't catch the leak, it could begin to rot the frame of your home. When wood gets too wet and ultimately damaged by water, it has to be replaced. So basically what could start as a little bit of water from a little bit of rain can spread causing unnecessary and expensive water damage and/or eventually mold damage costing you much more than the price of a simple inspection.

This has been one of the wettest years San Diego has seen in over 50 years.  Keep dry, keep safe, and inspect your roofs San Diego.

Why Our Team Is The Right Choice For You.

12/4/2021 (Permalink)

Our four franchises can help with any size disaster.

-- We have four SERVPROs built into one, giving us more resources and personnel to get the job done and achieve the top-notch results we have strived for since the beginning.

-- We are the largest SERVPRO of San Diego County, meaning no job is too big for us to handle.

-- We have enough personnel for any emergency situation, and our strong belief in employee retention means well only send the most qualified, experienced people to the job.

-- SERVPRO is the preferred vendor for 75 percent of insurance companies in the country.

-- SERVPRO has been named one of the best contractors nationwide by USAA every year for the last decade

-- If SERVPRO ever needs assistance, we already have a list of qualified subcontractors ready for any situation

-- SERVPRO has all of the proper insurances and licenses, making us a legit business you can trust

-- SERVPRO is always the first and fastest on the scene, and well take care of all your needs from start to finish. Were well-versed in everything we do, and we believe in top quality.

SERVPRO of N. Vista/ San Marcos (760)758-3454

Through all the storms you weather, SERVPRO is there for you.

12/4/2021 (Permalink)

We have a trailer specifically for biohazard cleanups.

If you have a flooded crawl space or parking lot, our team has the knowledge and proper drying equipment to get the water out. We have the equipment needed to get under crawl spaces and pump out the water and keep it dry to limit the water damage. 

Other services we offer include:

If you need a trauma-scene cleanup, biohazard spill cleanup, or an infested property cleanup, we have the trained personnel along with the proper insurance and OSHA certifications needed to get the job done. When we purchased the SERVPRO of Carlsbad franchise, we brought onto our team biohazard cleanup specialist, Bobby, who has been with the SERVPRO franchise for years. He knows the protocols and proper cleaning agents that are needed in these types of situations. We are thankful to have such a knowledgeable asset on our team!  

SERVPRO N. Vista/ San Marcos (760)758-3454

We Have the Proper Equipment

12/4/2021 (Permalink)

Our generator can provide power when yours is out!

To repair water damage, you must have the proper equipment.

We have it all, right at our fingertips. Even if the water damage is severe, our extraction machines are strong enough for the job. When an entire level of a home or even a commercial building is flooded, the huge extractor machines we have can get the water removed quickly. A lot of times when there is water damage, the electricity is shut off. If there is no electricity, we have our own generators to power us as we work. Our generators allow us to plug in the proper equipment we need to get the place dried out in no time. Being able to supply our own electricity allows us to get the job finished in a timely manner so you can get your home or office back to working condition ASAP! 

Our 2021 Team of Leaders

11/29/2021 (Permalink)

SERVPRO team 2021

The mission started in 1991, when Joe and Steve sat down for lunch in Camp Pendleton. Both were serving in the U.S. Marines Corps, and they began discussing what they'd do when their service was over. Eventually, they broached the possibility of starting a business together.

In July of that year, they created G.I. Joe Carpet Cleaning, the humble beginnings of a decades-long partnership. Because of their other duties, they could only work at nights and on their days off.

Joe retired from the Marines in 1995, giving him more time to dedicate to the growing business. In 1998, his son, Juan, was old enough to join, and that year, they re-branded the company as G.I. Joe Restoration.

Five years later, Joe and Juan bought their first franchise, SERVPRO of N. Vista/San Marcos. In 2005, Steve retired from the Marines, allowing him to join Joe and Juan as three owners of SERVPRO.

In 2018 the three bought SERVPRO of Escondido, then continued on to purchase SERVPRO of Carlsbad in 2019, followed by the acquisition of SERVPRO of NE San Diego County in 2020.

Today, SERVPRO employs nearly 75 people from four locations across southern California, with a headquarters in San Marcos. Though we've grown much since that lunch conversation in 1991, our mission remains the same: To be the best restoration company there is.

We Take the Mess with US!

11/29/2021 (Permalink)

After demolition our team takes the trash in bags with us to leave your place spotless!

Many times we get a phone call for a board up that is needed. Whether you have a broken window, a busted door, or even a burned garage, our trailers will arrive packed with everything we need to board up and keep your property safe. You don't want to leave your home exposed to the community. Our experts are able to get your property boarded up within a matter of hours. 

If we have to do demolition at your home or business, we'll even bring our own dump truck to pick up the trash and make sure nothing is left behind. With water and fire damage, there can be a lot of debris that needs cleaning. Having our own dump truck allows us to get the property cleaned up completely and not leave one trash bag behind. We take the mess with us when we leave your home! 

With Water Damage, Comes Mold Growth!

11/29/2021 (Permalink)

Air scrubbers remove the debris and spores from the air while demo'ing.

It only takes 24-48 HOURS for mold to begin growing. That is why it is so vital that you get water damage cleaned up the moment it happens. If not, it can create breeding grounds for mold, especially if it's a hot water leak.

Did you know professionals need certifications to do mold remediation in your home or property?

Our team is professionally trained! If you have mold infesting your property, SERVPRO has the knowledge, equipment, and proper certifications to get rid of it.

Need flooring removed?

While this may take other companies weeks to do, we can pull up any type of flooring in one or two days  and in some cases, a few shorts hours. We have a floor removal machine that removes any type of flooring in a breeze. Where some companies have to use crow bars and weeks of manual labor, we are able to get the flooring removed in hours or days depending on the size of the rooms. That's a huge amount of time saved!

SERVPRO of N. Vista/ San Marcos (760)758-3454

First 48 Hours After a Fire.

7/29/2021 (Permalink)

Our team can handle jobs like this no problem!

The first 48 hours after a fire damage can make the difference between restoring versus replacing.

SERVPRO of N. Vista/ San Marcos professionals provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claim inventory and document restoration. These services help ensure the property, belongings and memories are restored to preloss condition when possible. 

While using our industry approved training to employ rapid response, the utmost professionalism, cutting edge technology and open communication, we strive to restore not only the home, but the customer's peace of mind, as well.

After such a catastrophic event some homeowners are lost with emotions and often attempt to begin the restoration process by themselves. Though, many homeowners are unaware that performing certain tasks after a fire can actually worsen the extent of damage to their home. 

What You Can Do Until Help Arrives

• Place clean towels or old linens on rugs and high traffic areas and upholstery.
• Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
• Do not wash any walls or painted services.
• Do not shampoo carpet or upholstery.
• Do not clean any electrical equipment
• Do not send any clothing to a dry cleaner since improper cleaning may set smoke odor

SERVPRO of N. Vista/ San Marcos professionals are available 24 hours a day, 365 days a year to help make your fire damage "Like it never even happened."

Do you have fire or smoke damage in your home? Do not hesitate to call our helpful staff today at 760-758-3454!

First Responder Awareness

7/27/2021 (Permalink)

Our team does cleanest work!

Why Mitigation?

• It reduces losses of life and property.
• It enables people to recover faster from a disaster.
• It lessens the financial impact of disasters.

SERVPRO professionals focus on reducing loss, enabling quick recoveries and lessening costs.

When to Mitigate:

• Water
• Fire
• Vandalism
• Crime Scene

Benefit Claims Representative:

• Improve policyholder retention
• Reduce cost per claim
• Increase satisfaction through immediate attention.
• Enhance your company reputation as a responsive insurer.

Benefit Policyholder:

• Reduce amount of time policyholder is inconvenienced.
• Reduce amount of time business is interrupted.
• Reduce potential for mold growth.
• Reduce loss of personal valuables and belongings.
• Reduce the cost of insurance.

Benefit the Policyholder by Increasing:

• The insureds satisfaction with the claims experience.
• The insureds trust in your company as a responsive insurer. 
• The potential for preserving irreplaceable items.
• The amount of structure and contents that are restored

The SERVPRO System Helps Save Money.

SERVPRO of N. Vista/ San Marcos (760)758-3454

We are Content Connoisseurs!

7/27/2021 (Permalink)

Did you know our team handles content manipulation?

Don't worry about breaking your back trying to move heavy furniture or stress about breaking your fine china. 

Our team of trained professionals carefully pack away your belongings into SERVPRO boxes. They are individually wrapped and packed away for safe keeping. 

When you experience a water, fire, mold or bio hazard loss our contents team will pack out each room or rooms that are affected. 

When the work is finished, our team will pack back all of your belongings exactly where they came from. 

If you do not have any room for the boxes we can take them back to our 25,000 square foot climate-controlled warehouse where they are stored in a large protective crate that is marked with your name and address. 

Let the professionals take care of everything while you relax and have the peace of mind that we are taking good care of your personals. 

SERVPRO of North Vista/ San Marcos (760)758-3454

Storms Can and Will Cause a lot of Damage in Your Home.

7/26/2021 (Permalink)

We have a storm disaster team that deploys to wherever needs our assistance in the US.

It could be a disaster if a home does not have a good drain system when storm rains will not let up. The water will continue to collect until it's pushing on your door searching for any sign of a crack to get inside. If the house is unoccupied for the duration of the storm the water can continue to leak in. A lot of times when water comes from the outside, it becomes dirty. The water can flow small particles of dirt into the crack under the door. Another example of contaminated water is sewage such as a toilet overflowing.

Here are some tips when dealing with contaminated water:

• Don't spread contaminated water by walking unnecessarily on damaged or wet areas. 
• Don't turn on the HVAC system if there is a possibility of spreading contaminated air.
• Don't use household fans to dry the structure and spread contaminants.
• Avoid all contact with sewage and items contaminated by it.
• Wash hands thoroughly after contact with contaminated items.

SERVPRO of N. Vista/ San Marcos (760)758-3454

When Storms HIT, We are Prepared!

7/26/2021 (Permalink)

Here to help 24/7!

SERVPRO of N. Vista/ San Marcos specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Vista, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 760-758-3454

Our Team Deploys to Help with Wildfires.

7/21/2021 (Permalink)

One of our customers took to Yelp to express their gratitude for our teams assistance during a hard time.

When wildfires hit, our team deploys. We venture out miles away from our territory to lend our helping hands for the people who are in the midst of the flames and smoke. One example of a time we did this was for the Thomas Fire in 2017.

No one knew the Thomas Fire in Santa Barbara would turn into the largest wildfire in California. It burned through 273,246 acres of land. It destroyed 10,000 homes. SERVPRO of North Vista/ San Marcos headed up north to help as soon as the fire calmed down and it was safe to travel. A lot of homes were left in ashes but the neighboring ones left standing had serious smoke damage to everything in the home. There was a layer of soot on everything. When items or walls have smoke damage, it's the only thing you can smell. The smell of smoke is very powerful. Our team was happy to be welcomed into our customers homes and give them clean air to breathe again. It is very important to keep our customers updated and share our knowledge with them along the whole way. As you can see in this yelp review, we want to make you as comfortable and happy as possible. 

A SMALL Leak can Turn into a BIG Problem.

7/21/2021 (Permalink)

Broken sprinklers can cause a lot of damage, be sure to get them checked regularly.

Sometimes we think a small leak is okay because it's "small" but if a small leak is left unseen for too long, it can actually do the most damage. The water can seep through carpet, soak up walls, and pool on flooring which will only continue to cause damage eventually turning it into a large disaster. At least much larger than it could have been. 

Here are some important tips for your home:

• Identify the source and type of water
• Measure the temperature and humidity
• Survey the extent of damage and inspect for hidden moisture
• Emergency water extraction
• Move and block furniture/contents
• Inspect carpet pad
• Apply treatments if needed(deodorization)
• Utilize drying and monitoring equipment
• Dispose of refuse

Call SERVPRO of North Vista/ San Marcos if you suspect you have water damage 760-758-3454.

COVID-19 Preventative Sanitizing

6/19/2020 (Permalink)

This business has been sanitized by SERVPRO.

As San Diego gets back to business, we all have a new sense of what it means to be clean. At SERVPRO®, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal.

We’re doing just that with Certified: SERVPRO Cleaned. Our new defensive pathogen cleaning program that goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather. So how does it work?

It’s grounded in our unique 3 C’s:

• Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
• Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community. So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

For more information please contact your local SERVPRO SERVPRO of N. Vista/ San Marcos, SERVPRO of Escondido, SERVPRO of Carlsbad & SERVPRO of NE San Diego County Available 24/7 including holidays - 760-520-1565

Happy Holidays From SERVPRO of N.Vista/San Marcos

11/30/2017 (Permalink)

Happy Holidays!

With Thanksgiving just passing and Christmas right around the corner we are in the thick of the Holiday season here at SERVPRO of North Vista/San Marcos.  It also signals the end of the year for 2017.  We want to take a moment and reflect on the year we have had.  Some people have come, some people have gone, and some people have even come back. Through it all our team is stronger than it was in the beginning of the year and we are very thankful and appreciative of all of the effort that our team has put in to making this a successful year for us.  We have been able to help thousands of customers and received somewhere around 50 fivestar reviews online from some of them.  We took extreme pride in the services we provided for 2017 and it certainly shows.  We are very excited to see what 2018 has in store for us.

Happy Holidays San Diego

Houston Will Rebuild

10/9/2017 (Permalink)

Home is where you make it.

Although it is difficult to try and find some positive news out of all of the devastation and tragedy that has occurred in Houston, we at SERVPRO of N.Vista/San Marcos do have some good news to share.  All of our employees who traveled to Houston to help with the clean up efforts have now returned safe and sound.  With open arms we want to welcome back Joe, Alex, Sebastian, and Junior.  We are all very proud of all of you and happy to have you back.  You all sacrificed your time with family and donated your blood, sweat, and tears to help those who truly needed it. The definition of hero is as follows: "a person who is admired or idealized for courage, outstanding achievements, or noble qualities."  If that is how a hero is defined then we are proud to say that we have four, real life heroes, working at SERVPRO of N.Vista/San Marcos.

Welcome home fellas!

Our Team 2017

5/1/2017 (Permalink)

Our 2017 Group Photo

Today was a happy and sad day for SERVPRO of N.Vista/San Marcos.  We held our monthyly all hands meeting, like we do every month.  However one of the topics covered in the meeting today was announcing to everyone that after 10 years of service, Fernanada Robinson is leaving us.  Fernanada is one of the longest standing employees our franchise has.  She believes she can remember a time when there were only eight employees total, including her.  Boy how things have changed over the past 10 years. It certainly shows, as we also took, our annual group photo, which is included below.  We had to be sure to have Fernanada in it.  Our franchise is now somewhere around 60 + total employees.

You will be missed Fernanada.  Thank you for everything.

A Shout Out To Our Leader!

4/20/2017 (Permalink)

The attached picture is Joe all suited up on Easter Sunday.  On a holiday, he was out there in the heat, crawling under a house, to help a customer.

This blog is dedicated to our fearless leader, our franchise's founding father, Jose Araya or just Joe, as everyone calls him.

Joe has been in the restoration industry for over 30 years!  In 1991 he started a company called G.I Joe Carpet Cleaning.  That business thrived and eventually lead him to owning and operating our N.Vista/San Marcos Franchise.  Everything our franchise is today is because of Joe.

Joe spoke at our meeting earlier this week and told stories of growing up very poor in Costa Rica.  He would plant seeds for banana plants and watch them grow so he could sell them while the other kids spent all day playing.  It seems he has always had a mind for business and always been a hard worker.

Joe's spirit shines through everyday at our franchise.  Every positive Yelp review we receive, and we receive a lot, Joe's spirit helped cause that. Every customer who is blown away by our high level of professionalism, that is Joe's work ethic & pride showing in a job well done.

Joe set the standard for our franchise and we want him to know we appreciate it.  We take our reputation and his very serious.  We won't let you down Joe.

Thank you Joe!

Flood Damage in Carlsbad Won't Ruin Christmas

1/5/2017 (Permalink)

Our first Google Review of 2017

The image below is our first Google Review for 2017.  This was for a homeowner in Carlsbad, CA who experienced some flood damage on the Monday immediately following Thanksgiving.  She took the time to write us a review because she was very fearful at the time of the flood that she would not be able to host her family for Christmas dinner.  Luckily, our employees at SERVPRO of N.Vista/ San Marcos were able to throw on both our hard hats and our elf shoes and get her house all fixed up in time.  She was very happy with the service and restoration services we provided (she actually told us we provided "Nordstrom level service") to her and we were very happy that we were able to help and her family spend Christmas together.

One of our New Year Resolutions is to receive more Google Reviews.  So far 2017 is off to an amazing start.

Happy New Year from SERVPRO of N.Vista/San Marcos!!

Prayers for the Victims & Workers of Tennessee Fires

12/1/2016 (Permalink)

Servpro Headquarters in Tennessee

SERVPRO of N.Vista / San Marcos sends love & support to Tennessee wildfire victims and workers

SERVPRO of N.Vista / San Marcos would like to send our thoughts and prayers out to not only all of the families and victims of the Tennessee wildfires but also all of the volunteers, fire fighters, and clean up crews as well.  Many of those clean up crews are part of our SERVPRO family.  These fires literally hit close to home for us, as our SERVPRO headquarters are located in Tennessee.

We know how hard the crews are working out there and we have seen in San Diego how badly wildfires can affect lives, homes, and families. The recovery process will be long and hard but is has already begun and SERVPRO is very proud to be a part of that.

Our thoughts, prayers, and support go out to all of those affected by the Tennessee Wildfires.

http://www.foxnews.com/us/2016/12/01/recovery-begins-as-rains-help-put-out-tennessee-wildfires-that-killed-7.html

Our Most Recent Mold Job Review on Yelp

11/23/2016 (Permalink)

This is a screenshot of Jo Dee O's review on mold removal as it appears on Yelp

As Thanksgiving approaches tomorrow, SERVPRO of N.Vista San Marcos would like to take a minute and use this blog as an opportunity to say thanks.  

We would like to thank all of our wonderful customers who are kind enough to take a minute and leave us a positive review on Yelp.  We know it is easier said than done and everyone is very busy in their lives.  Their reviews greatly impact our business, as almost everyone goes online to check reviews on companies before they use them today. We take our reputation very serious and thanks to our customers our reviews and ratings reflects that.

Unfortunately for whatever reasons sometimes Yelp will "filter" a review and most people won't get to see it unless they know where to look. This happened recently to a review we received from Jo Dee O, who we helped with some mold removal.

We saw your review Jo Dee O and we are very thankful you left it for us and we could get you all taken care of.

Happy Thanks Giving San Diego!

https://www.yelp.com/biz/SERVPRO-of-north-vista-san-marcos-san-marcos-3?utm_campaign=www_business_share_popup&utm_medium=copy_link&utm_source=(direct)